Escogí la app gratuita de pasajero T-Go, me mandaron el correo que yá puedo usarla, pero hasta este momento me sale “Sin servicio en esta zona”, en cualquier parte de la ciudad me sale así.
Dear @XAVIIDOLBERG93,
Thank you for your message.
If your customer app screen displays the message “No service in the area”, the reasons may be as follows:
- The customer is out of the operational area of the company. Solution: check the operational area in My Hub - tab “Company settings” and see if it covers the customer location;
- You disabled your tariffs for customers. Solution: check the tab “Tariff”, in case the checkbox is disabled, please, enable it.
- Working areas options is disabled for the tariff. Go to tab “Tariff” > Working areas options > enable the function.
Let us know if any further assistance is needed.
Best regards,
Myka