Aplicacion del operador

en la app del operador no muestra los conductores activos, solo muestra el mapa y demas funciones pero esta en especifico no las muestra.

Dear Jarnor,

You can check if a driver is online or offline in the Operator App. In the City Map, driver pins show their status:

The city map in the Operator app is activated in Operator settings.
Please, proceed with tab Operators in My Hub > Operator settings > Show all drivers on the map.
Once the city map is open, the gaze is drawn to the driver pins and their allocation on the map.

Regards,
Liza

no me muestra dichos pines, he tratado de diferentes maneras y no he logrado.

Dear Jarnor,

Usually, if there are no driver pins, it means that no one is online in your company at the moment. If you believe there are drivers online but they are not seen in operator app city map, please, let us know and send screenshots.

Regards,
Anna

si estoy segueo ya que estoy registrado en la misma flota como conductor y en el mapa de calor puedo ver los carritos en el mapa, cosa que no me muestra el mapa de operador. la empresa es Urbe

Dear Jarnor,

Could you please check your settings and make sure that City map in operator app is activated in operator settings.
image

Once the city map is open the gaze is drawn to the driver pins and their allocation on the map.

Please check this article for your reference.
“City map” in operator app

Regards,
Myka