Ayuda por favorcito 🙏

Cómo elimino en la app de usuario el servicio clásico y servicios business solamente tengo el servicio activo de taxi negro los otros ya no existen anexo foto gracias…

Dear Partner,

Onde light package does not include mobile customer app. Only web app is used within Onde light. Services of all active demo companies in your region are displayed in demo customer app. This is by default.

Regards,
Anna

Cuánto me cobran por quitar esas opciones de otras apps y poner las que tengo


Dear Partner,

Services of other companies can be hidden only in branded customer app. For that you need to purchase White-label solution. For more details and pricing, please, contact support@onde.app.

Regards,
Anna

Buen día no pueden conectarse mis conductores a la aplicación onde light y tampoco puedo abrir el centro

Hi, Cid7!

I am sorry for the inconvenience. We had technical difficulties at the time you reported this issue. They have already been solved, your customers and drivers can use the apps normally.

Thank you for your understanding!

Regards,
Nadya

Quiero comprar una solución blanca cuánto cuesta

Con quién me contacto

Hi, Cid7!

I am afraid as a technical support agent I don’t have the information about the pricing. Our business development team can reach out to you to give you more details. Please, leave us your contact email address or write to support@onde.app directly if you are unwilling to share it in a public forum.

Regards,
Nadya

Cómo puedo expandir la cobertura a otra ciudad u otro estado desde mi hub

Hi, Cid7!

By default, your operational area is limited to a 100 km circle. You are welcome to draw working zones anywhere inside it. If you need to cover a zone outside of the 100 km circle, you will need to register a new company panel with the operational area that covers that location.

Regards,
Nadya