Commission fee set up

Driver app
#1

Good morning, Onde Team,

I am seeking guidance on configuring driver commission fees within the platform. Specifically, I would like to establish a system wherein drivers are unable to accept trips if their account balance is in arrears.

In such instances, drivers would be required to replenish their account balance before they can resume accepting trips. Could you please provide a step-by-step explanation on how to implement this functionality?

Additionally, I would appreciate it if you could share a comprehensive resource or documentation that outlines the setup and configuration of fees within the platform.

Thank you for your prompt assistance in this matter. I look forward to your response.

#2

Dear Victor,

You can find step by step guide on handling driver commissions here: Onde.Light Help Guides | How to add a new driver plan

Minimum driver balance to be able to work is set up in driver settings (“Always allow drivers to take jobs” part): Onde.Light Help Guides | Driver settings

Some more information about it can be found here: Onde.Light Help Guides | Driver balance and automated driver billing logic
Please mind that credit card payments are not available for Onde light solution.

Regards,
Anna

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