Customer app display another company

Customer app
#1

@Admin3 @Admin4 @Admin2 @Admin1
Good day sir, my 24ride Asaba app is currently displaying services from another company when a customer attempts to make a request. Additionally, the service I disabled is still visible because the other company has enabled it on their own. I kindly request that you stop displaying another company’s services on my 24ride Asaba app. I have attached a screenshot to provide further clarification. Example displaying mevron company service which is not
My own .

My company details
Name:24Ride asaba
Link:https://vicfreshiaasaba.ondelight.app/

Screenshot_20251003-123432
Screenshot_20251003-123432720×1600 83.4 KB

Screenshot_20251003-123424
Screenshot_20251003-123424720×1600 125 KB

#2

Dear Victor,

Our team will reach out to you shortly with further details.

Regards,
Anna

#3

Alright. I’m waiting

#4

Good morning! I just wanted to follow up on my kind request.

#5

Dear Victor,

I’ve requested the team to contact you directly.

Regards,
Anna

1 Like
#6

Alright . thanks.

Still waiting

#7

@Admin2 @Admin4 @Admin3

Good morning sir/ma! I hope you’re doing well. Could you please remind the team that I’m still looking forward to their response regarding my kind request? Thank you!

#8

Dear Victor,

Kindly check Spam folders in case our team’s reply got there.

Regards,
Anna

#9

They sent me messages that day .but they are yet to respond to my messages .I have checked the spam yet not messaging

#10

Hi, Victor125!

Our marketing team has resent you their latest message. Please, check your inbox and your spam folder.

Regards,
Nadya

#11

I have checked my spam folder I didn’t receive any new messages.

#12

Hi, Victor125!

Do you have any alternative email that our team can use to reach you?

Regards,
Nadya

#13

Yes. Email: awunorikechukwu1@gmail.com

#14

Thank you for the email. Our marketing team will use it to reach out to you.

#15

Good morning, I am writing to follow up on my previous message as I am still awaiting your team’s response regarding my request.

@Admin2 @Admin3

#16

Dear Victor,

Please follow up with the marketing team for updates.

Regards,
Anna

#17

I have already done that, but I have not yet received a response.

#18

Dear Victor,

Thank you for letting us know. Our marketing team will reach out to you soon regarding your request. We appreciate your patience in the meantime.

If you’d like, you may also follow up directly with our marketing team for further updates.

Regards,
Chein

#19

Alright.i appreciate.