Customer app display another company

Customer app
#1

@Admin3 @Admin4 @Admin2 @Admin1
Good day sir, my 24ride Asaba app is currently displaying services from another company when a customer attempts to make a request. Additionally, the service I disabled is still visible because the other company has enabled it on their own. I kindly request that you stop displaying another company’s services on my 24ride Asaba app. I have attached a screenshot to provide further clarification. Example displaying mevron company service which is not
My own .

My company details
Name:24Ride asaba
Link:https://vicfreshiaasaba.ondelight.app/

Screenshot_20251003-123432
Screenshot_20251003-123432720×1600 83.4 KB

Screenshot_20251003-123424
Screenshot_20251003-123424720×1600 125 KB

#2

Dear Victor,

Our team will reach out to you shortly with further details.

Regards,
Anna

#3

Alright. I’m waiting

#4

Good morning! I just wanted to follow up on my kind request.

#5

Dear Victor,

I’ve requested the team to contact you directly.

Regards,
Anna

1 Like
#6

Alright . thanks.

Still waiting

#7

@Admin2 @Admin4 @Admin3

Good morning sir/ma! I hope you’re doing well. Could you please remind the team that I’m still looking forward to their response regarding my kind request? Thank you!

#8

Dear Victor,

Kindly check Spam folders in case our team’s reply got there.

Regards,
Anna

#9

They sent me messages that day .but they are yet to respond to my messages .I have checked the spam yet not messaging

#10

Hi, Victor125!

Our marketing team has resent you their latest message. Please, check your inbox and your spam folder.

Regards,
Nadya

#11

I have checked my spam folder I didn’t receive any new messages.

#12

Hi, Victor125!

Do you have any alternative email that our team can use to reach you?

Regards,
Nadya

#13

Yes. Email: awunorikechukwu1@gmail.com

#14

Thank you for the email. Our marketing team will use it to reach out to you.