Good morning,
I trust you are doing well.
I was launching Onde, now I experience some challenges. The potential drivers downloaded the app successfully but they informed me that the message they receive is that they are “ not registered with any company” Now I panic.
Can you please assist me,
The drivers use this QR code and link. https://apl.bz/NuR
Dear Partner,
Please note that drivers have to be added in My hub > Drivers tab first. After that they will be able to register on condition that they are physically located within your company’s operational area.
Regards,
Anna
Thank you Anna, meaning the driver download the app, after that the driver bring in the documents and i register the driver on My Hub?
Hi, GoGirl! Yes, this is one of the workflows you can use. Alternatively, the drivers don’t have to download the app from the start (they can’t apply to work for your company from the driver app anyway). You can invite them in MyHub first and proceed with the registration later if the driver acepts the invitation.
