I have tried severally to request a ride but can’t see the driver and it says there is no driver available even when he is in front of me, what do I do?
Hello!
Kindly check if the test driver is:
- online;
- available (he is not on another order);
- his working radius covers the pick-up location (you can check the driver’s working radius in the driver app by pressing on “Radius” button):
If all is ok, but you still see the “No available drivers” message, please try to kill your customer app and restart it. This should solve the problem.
Please let us know if you need any further assistance.
Regards,
Anna