Google Maps not displaying in bookings (webview)

DropMe · January 23, 2025, 1:28pm

The first Google map displays well (current booking preview on map) but all past rides have no Google maps but a “?” mark instead.

Admin3 · January 23, 2025, 8:53pm

Hi, DropMe! Can you please share a screenshot of the problem? Where exactly do you see the “?” instead of the map?

DropMe · January 23, 2025, 10:58pm

Hi, please find the screenshot attached.

Thanks!

Admin2 · January 24, 2025, 12:47pm

Dear Partner,

Does this issue reproduce in another browser, Google Chrome, for example?

Regards,
Anna

DropMe · January 24, 2025, 2:02pm

Yes it’s the same on mobile Safari and Chrome, also same in the desktop web version of Chrome.

Admin2 · January 24, 2025, 2:38pm

Dear Partner,

Please, open this issue in the desktop version of Chrome and send a screenshot with an open console for us to investigate the error logs.

To open the dedicated ‘Console’ panel on Chrome either:

Use the keyboard shortcuts. On Windows and Linux: Ctrl + Shift + J. On Mac: Cmd + Option + J.
Select the Chrome Menu icon, menu → More Tools → JavaScript Console. Or if the Chrome Developer Tools are already open, press the ‘Console’ tab”

Looking forward to your reply.

Regards,
Anna

DropMe · January 24, 2025, 3:35pm

There is an error indeed:

Failed to load resource: the server responded with a status of 400 ()

Admin3 · January 27, 2025, 8:17pm

Hi, DropMe! Thank you for the screenshot! Our technical team is looking into this issue, I will let you know when we have any news.