Hello, how are you?

Driver app
#1

Hello, how can I change the name and logo?

#2

Dear Hakob,

Please specify your brand name and send the new logo and name here. We will update it on our side for you.

Regards,
Anna

#3

Š‘ŠøŠ²ŃˆŠøŠ¹ ŠøŠ¼Ń mr.delivery
Email hkehke759@gmail.com

ŠŠ¾Š²Ń‹Š¹ ŠøŠ¼Ń Rocketa Delivery
fe5a9e7c51727fd901aa3d28462a7b6c

#4

Hello, sorry you have already changed

#5

Dear Hakob,

Your web app name and logo have been updated.

Regards,
Anna

#6

Thank you, and is it possible to remove the part marked in red in the picture?

IMG_20240917_192825
IMG_20240917_1928251080Ɨ2400 225 KB

#7

Dear Hakob,

Web app shows the services registered in your company. If you want to hide them, you can remove the services from My hub or enable ā€œInvisible for customersā€ option in the service general settings.

Regards,
Anna

#8

Hello, to be honest, they are not on my page, I present a screenshot below, but they are on the website

IMG_20240918_214044
IMG_20240918_2140441080Ɨ1189 97 KB

#9

Dear Hakob,

Iā€™ve fixed this problem, please recheck.

Regards,
Anna

#10

Thank you very much :heart:

#11

You are welcome, Hakob)

Regards,
Anna

1 Like
#12

Hello, Iā€™m sorry, how can I set the tariff in the following way? For example, 1000 drams for up to 2 km, then for example 100 drams for every 1 km, can I also set a corporate tariff?

#13

Dear Hakob,

Iā€™m afraid such a pricing model cannot be set up in our system. Price per km remains the same despite the trip distance/duration.

Corporate accounts functionality is available for full Onde partners only.

Regards,
Anna

1 Like
#14

I mean, now I can set, for example, the minimum amount of 1000 AMD and 1 km 100 AMD, in that case, for example, 2 km will be calculated at 1100 AMD, did I understand correctly?

#15

Dear Hakob,

It depends on the other fee settings of this service. Please check below an example of fee calculation:

A sample of Regular rate calculation with a time + mileage meter mode

From the above setting you can see that the immediate Minimum cost of the trip on this regular rate is 5$. The Flag down fee of 3$ is included into the minimum value. Letā€™s say your ride has started and youā€™ve been on it for 2 kilometers and 2,5 minutes. The cost of this ride will be:

2km x 0.5$+2.5min x 0.4$+3$=5$ (3$ for the Flag down fee).

So, this is the point of the ride at which your Minimum is spent and the system will proceed calculating the cost as per the above fees of 0.5$ per kilometer and 0.4$ per minute.The system will calculate Flag down fee as 0 value in case itā€™s higher than the Minimum cost. At the end of the trip an additional fee of 10% from the trip cost will be added to the trip total.

More details are here: Service configuration 4. Fee settings: Meter modes and rates | Onde Help Center

Regards,
Anna

1 Like