New Ride order notification Feature

I like it! But Driver app apparently doesn’t recognize me!

Hi, RumboRideshare! I am afraid this is ReCaptcha.

This message means that your Google account activity has been marked as suspicious by Google as you did not pass ReCAPTCHA 3 verification.

The Google scoring is automatic and done by AI based on certain user actions in the app, which label the user as a person, in which case he is let through to authorise, or a bot, in which scenario the access to the app is denied.

We can not in any way affect or lift the blockage. The users may try to pass ReCAPTCHA 3 later on, the number of times is not limited.

I am afraid we can’t change Google’s algorithm for user accounts verification.

Please, make sure to:

  • do not use VPN
  • switch to a different network and reply
1 Like

OMG. This is why we can’t have nice things.

I wonder if this has anything to do with Brave browser Shield?

Hi, RumboRideshare! It is possible if the shield prevents Google from tracking your actions. The ReCAPTCHA score is based on the previous user activity.