Operator app notifications

[Luxus.transfers]

Hello, I have installed operator app on my android device over chrome. I can use it as normal phone app.

The issue that I have is that I do not receive any sound or vibration notifications. I have turned on every possible option for that and removed every possible restriction in the phone for the app. I am still not receiveing any kind of notifications about incoming rides.

I have also turned on every option for notifications in the chrome to get notifications on laptop but I also don’t receive any.

How could I solve this issues?

[Admin3]

Hi, Luxus.transfers!

The operator app was developed as a browser application primarily for PCs/laptops. It doesn’t support any vibrations or sound alerts. Also, please note that if your company gets hundreds of orders each day, the sound alerts will bring more harm than good.

[Luxus.transfers]

So that means not even in chrome browser when a ride comes I can’t get any kind of notification?

[Admin3]

Not in the operator app. You will get a notification in your driver app if the order is offered to you.

[Luxus.transfers]

It would be really useful feature if at least operator.app in web browser would make some sound like blip/clip when there is new request. Because then we wouldn’t need to switch from ‘instant’ to ‘preorder’ every couple of seconds to see if there is any requests avaliable.

I did a test by ordering fake ride and didn’t get any kind of sign that the ride request came in. After two minutes the request was gone.

I would personally be really grateful to you if you made at least some kind of notification feature and I strongly believe that a lot of other people would be who started using your services.

I will post screenshots as a proof that it is possible to download operator.app from chrome when you are on the ‘https://operator.onde.app/’ web page.

[Chein03]

Hello! I am afraid we don’t have such an option at the moment. However, I have forwarded your request to our business analyst for further review and assessment. If this feature goes along with our development plans, it might be added later on.

Regards,
Chein