Hi Onde team,
Are there any upcoming releases in regards to the full version of the app that we are able to keep track of? I understand product updates are rolled out periodically or when there’s enough demand for it; however I feel that there’s been a lack of progress and that doesn’t put much confidence on someone who wants to consider using you.
The web booker is one of the concerns as it doesn’t allow full flexibility for taxi services that rely on website bookings. It is open to abuse since there is no part for a customer to input their card details - as a precaution. Instead, there is only a mobile number input, but this doesn’t stop someone from ordering a taxi anywhere to waste drivers’ time/money. It would be great for the web booker to have embed option onto websites too, extra fields for additional passengers, luggage, return trips…
Rewards for customers; this amongst the coupons/referrals is a huge component. Is this a feature that’s coming soon? Ideally a system where customers are rewarded for trips and can use said points/reward to have discounted or free rides in future?
Many thanks all!